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  • Disney Institute Professional Development Course

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    Name: Disney Institute Professional Development Course
    Date: March 27, 2018
    Time: 7:00 AM - 4:00 PM PDT
    Website: Disney Institute
    Event Description:

    Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Quality Service,” to CONCORD, CA. 
    The one-day event will allow area professionals to begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. The course is beneficial to any leader or employee interested in learning how to improve the customer experience and raise the service standards within their own organization.
    “Disney’s Approach to Quality Service” hosted by Greater Concord Chamber of Commerce
    For more information regarding “Disney’s Approach to Quality Service” please contact:
    Greater Concord Chamber of Commerce Contact Info>>
    Marilyn Fowler
    President/CEO-Greater Concord Chamber of Commerce

    Although Disney Institute is presenting this program, the sponsor of this program, Concord Chamber of Commerce, and not Disney Institute, is responsible for marketing and promoting this program, and for providing and arranging for the venue, facilities and other items for this program. This includes any food and beverage offered at or in connection with this program. Concord Chamber of Commerce is not an agent of Disney Institute or its affiliates, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of Concord Chamber of Commerce.


    Crowne Plaza Concord/Walnut Creek 

    45 John Glenn Dr, Concord, CA 94520
    Date/Time Information:

    Tuesday March 27, 2018

    7:00AM-8:00AM- Continental Breakfast 


    Concord Chamber Member-$350 Per Person

    Non-Concord Chamber Member-$400 Per Person 

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