• Salvio Pacheco Square
  • Remote Billing Coordinator

    Posted: 08/29/2022

    Come work for a thriving Bay Area based digital advertising agency! We have a lively team of creative geniuses, and we are eager for an ambitious addition to our team! 

    The billing coordinator’s top priority is to keep the office running smoothly and efficiently and to deliver outstanding customer service to our clients. This work-from-home REMOTE position provides flexibility and room for growth.

    Job duties include, but are not limited to: 

    • Executive assistant to the CEO & COO.

    • Using a range of office software, including email, spreadsheets, Trello, Google Drive, Excel, Microsoft and other databases.

    • Reviewing security & safety policies and ensuring they are observed.

    • Answering all inbound phone calls.

    • Consistent email/phone communication with clients regarding billing, work orders, and inquiries.

    • Onboarding new clients: retrieving all required client information, creating new customer accounts in QuickBooks and internal systems.

    • Web Chat management: responding to all online chat conversations, answering potential client's questions, scheduling appointments and retrieving all required information, composition of lead message.

    • Google calendar management and appointment scheduling for office staff.

    • Ordering content and publishing blogs on WordPress websites.

    • WordPress security & backup maintenance.

    • Assist with miscellaneous projects and general office tasks (remotely).

     QuickBooks Online bookkeeping

    • Billable hour recording.

    • Vendor and client invoicing.

    • Receiving and processing all inbound payments.

    • Managing all office bills and executing their payments.

    • All receipt, transfer and deposit entries.

    • Monthly bank reconciliation for bank accounts and credit cards.

    • Collections on past due accounts.

    • eFiling of payroll tax payments via QuickBooks Online.

    HR & Payroll duties

    • Time clock management: timesheet change requests, PTO, and submission of final timesheets.

    • Manage employee benefits and collect and distribute benefit contributions.

    • Staff commission tracking, recording and submission for payroll.

    • Process and distribute payroll including independent contractor payments.

    • Process new employee paperwork and final employee separation paperwork.

    Job Requirements

    • Quiet home office free of distractions

    • Personal computer/laptop and cell phone

    • Professionalism

    • Customer service oriented

    • Attention to detail

    • Basic computer skills and typing

    Benefits Include

    • Paid time off (PTO)/Sick leave accrual

    • Retirement contribution matching

    • Ten paid holidays a year on average (New Years Day, MLK, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, Christmas)

    How to apply

    Please submit your resume on our website and select the "Billing Coordinator" position here: https://optimizeworldwide.com/careers/